Q:  Can you take out hard water spots?
A:  Yes as seen in the swimming pool surround photos we can remove even very severe water spotting. Both on exterior windows and interior glass showers. We can restore any type of flat glass as long as it is not broken.

Q:  Can you remove scratches from construction damage?
A:  Yes we have had a number of major successes with this type of work. We routinely work for contractors, property managers & homebuilders.  They are relieved to spend a fraction of what they used to spend to replace glass. The repairs are completed on site, without taking the glass out. Occassionally because of access and the scope of the work we also have advised clients glass replacement would be more viable.

Q:  Does it work on safety glass?
A:  Yes we have restored both laminate and toughened safety glass. An important part of glass restoration is accurately identifying glass types and thicknesses as this guides the correct temperatures and techniques to achieve the best results.

Q:  How deep of a scratch can you remove?
A:  Deep.  We haven't ever had a scratch we couldn’t remove. However, logic and experience is the best measuring stick on scratch depth.  Traditionally glaziers have said if you finger nail catches on the scratch it can't be removed but we're not glaziers and the majority of the work goes beyond that boundary.  Deep damage like this does take a bit longer to repair but it can be done effectively.

Q:    Is there ever any distortion from polishing?
A:    If the scratch is very severe, some distortion may occur. Glass, by it's very nature, is not completely flat and distortion free anyway. As glass is coming off the floats, it is moved on a conveyor system. This process often causes roller waves that are noticed when glass is viewed from extreme angles or especially is visible within 1.5m of the edge of larger pieces. 

Q:  Do you sell systems?
A:   No and while we have been approached a number of times over the last 5 years our focus has been on providing the best glass restoration service possible.